Privacy Policy

Last Updated: July 2026

Southaven HVAC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website or submit an HVAC service request.

1. Information We Collect

When you complete a service request form or call our listed phone number, we may collect personal details including your name, phone number, email address, physical address or ZIP code, property type, and details regarding your HVAC equipment issue.

2. How We Use & Share Information

We use collected information strictly to process and fulfill your heating or air conditioning service request. Submitted contact details may be shared with local independent HVAC service providers so they can contact you regarding scheduling, estimates, and service availability.

Mobile information will not be sold or shared with third parties for promotional or marketing purposes. Information may be shared with service providers when necessary to fulfill the user’s service request.

3. Communications & Opt-Out

By submitting your phone number, you consent to receive calls or text messages regarding your service request. Consent is not required as a condition of purchase. You may opt out of SMS communications at any time by replying STOP.

4. Legal Review Notice

Note: This Privacy Policy template should be reviewed and customized by a qualified attorney prior to formal commercial publication.